Terms & Conditions
Please read the following Terms and Conditions carefully before signing a contract with Self-Storage-London.co.uk. You acknowledge that you have read and agree to all of the terms and conditions set out below by accepting this Agreement before continuing with your use of this Website. The terms and conditions are subject to change in the future without notice, so please check back often for any changes.
Licensing Agreement for Goods Storage
1. Our terms and conditions use the following terminology and phrases to describe their content:
Access Hours: the times we permit visitors to use the facility.
This Agreement: the following terms and conditions and the information included herein.
Commencement Date: The Date mentioned in the contract and on your first invoice is the contract’s commencement date.
Deposit: the sum stipulated in the contract as a down payment on the transaction.
Due Date: if the contract specifies a due date of the next Sunday or public holiday, the following working day will be used to meet this obligation.
Insurance Option: following Condition 45A, we may arrange insurance for the Goods.
Our Fees: VAT is not included in our fees, but you are responsible for paying it if it is or becomes relevant to your situation.
Prompt Payment: Arrangement requires timely Payment of any sums due under this Agreement, as well as any sums payable under any other agreement between You and us.
Site: a term used to describe the location of a Unit.
Termination Date: when the contract expires, or this Agreement is terminated in line with Condition 26, this Agreement will come to an end on the indicated Date.
Unit: specify any alternative storage unit we deem necessary under Condition 23 in addition to the storage unit stated in the contract as a whole.
We, us, our: emails or other forms of electronic communication received from the storage provider overleaf.
You, your: emails or other forms of electronic communication received from the consumer overleaf.
2. To the extent that Your fees have been paid in full,:
2.1 this Agreement grants you a limited, non-exclusive, and revocable license to keep your goods in the Unit designated by Us, and only in that Unit, from the Date of this Agreement’s commencement until this Agreement is canceled.
2.2 the Goods within the container are presumed to be known to You:
2.3 as an agent for the owner, You guarantee that You own or have the legal authority to deal with the Goods in the Unit in compliance with all aspects of this Agreement; and
2.4 during Access Hours, access to the Unit is permitted exclusively to deposit or withdraw, replace or inspect the Goods, and your regular inspections of the Unit to ensure that it is safe or suitable for the Goods to be stored. No additional use of the Unit or entry outside of Access Hours will be authorized. However, We retain the right to adjust Access Hours at any moment, and We will do our best to notify You through announcements on our Site in advance of the change.
3. You’ll need to get a padlock from Us to secure your door when You move in. You must confirm that the Unit is securely secured with a padlock that has been put within the lockbox on your Unit before proceeding. In order to use the padlock, it must be put and secured within the lockbox, with the option to use any extra padlocks on the door’s arms if necessary. Please be advised that if You fail to secure your padlock in the lockbox as directed, Your insurance coverage may be affected or invalidated. The only person You should provide access to your Unit is someone who is accountable to You and under your control, and You do so at your own risk, even if that person is one of our employees or agents. In the event that someone other than our employee or agent has your key and has access to your Unit, we will not be held liable, and that person will only be acting as your agent.
3.1. Unlocked Units are the exclusive responsibility of the owner.
4. As long as this Agreement is in effect, Self-Storage-London.co.uk
4.1. has no knowledge of the Goods and will not be assumed to have any such information;
4.2 is not in charge of or charge of the Goods in any way; and
4.3 does not give the Unit a lease or other kind of tenure.
5. When You place an order or accept these terms and conditions, a legally binding Agreement is formed between Us. You will have consented to a storage time throughout the order procedure.
6. As long as You comply with Conditions 20 and 21, You are solely responsible for ensuring that the Unit is appropriate for storing the items You store or plan to store therein. You acknowledge that We make no warranty or representation that any Unit assigned to You will be a suitable location or method of storing any specific Goods. It is in Your best interest to check the Unit prior to keeping any Goods in it and do so periodically throughout the term of this Agreement.
7. The Unit may only be accessed by those who have been granted permission to do so by you in writing or who are physically present with you when you do so. A third-party agent is someone you choose to carry out your instructions and for whose acts you have responsibility and liability both to other users of the Site’s components and us. You have the right to revoke any authorization at any time, but it won’t take effect until we get written notification from you. While we are not required to do so by the terms of this Agreement or in any other way, we reserve the right to request identification from you or anyone else at any time and to deny access to anybody (including you) who cannot produce adequate identification. You or your agents may be denied access at any time if we believe that the safety of any individual on our Site, as well as other Units and their contents, are in jeopardy because of your actions.
8. If you leave a key with someone other than Your own Agent, that person should be accountable to You and under your supervision and should not be granted entry to the Unit without your consent. Anything You do in this manner is entirely at your own discretion and risk.
9. When required, Our agents or contractors may have to break the lock in order to get access to the Unit:
9.1. You agree to allow Us to examine the Unit or carry out repairs, maintenance, and adjustments to it or any other unit or portion of the Site within seven days of receiving notification from Us.
9.2. In the event if we have reasonable grounds to suspect that the Unit includes any of the Goods listed in Condition 20 or is being used in violation of Condition 21, or if such entrance is impeded by the exercise of our powers under Condition 15; it is possible that we may have to comply with a court order or a request from a law enforcement agency.
9.2.1. In an emergency, we may use your personal information for any reason, including those listed in Condition 21.
9.2.2. In accordance with Conditions 23 and 15, we may enter the Unit for the purpose of determining if the Unit includes any of the items listed in Condition 20 or if we reasonably believe that such entrance is necessary to determine whether action is required to avoid harm or damage to people or property.
9.2.3. In compliance with this Agreement, we reserve the right to move the Goods, exercise Our lien, sell, or otherwise dispose of them.
10. We have the right to deny you access to the Unit and/or the Facility if you owe Us money and have not received a formal demand for Payment from Us.
11. Upon acceptance of this Agreement, you will be responsible for paying our fees for the minimum duration of storage, as well as any further charges due. In the event of a notice of termination delivered before or on the Date of move-in, the provisions of Conditions 26-28 apply accordingly. We will reimburse any remaining payment after deducting the charge for the padlock if You notify Us of your intention to cancel this Agreement before the Move-in Date. If We hold money on your behalf, no interest will be accrued on it. If You do not provide Us with your bank account information, We will refund the remaining sum to You through bank transfer instead. Unclaimed deposits and credit balances will be forfeited six months after the license expiration date if We cannot complete the subsequent repayments.
11.1. Payment may be made using a debit or credit card or a bank transfer, but only once We have approved it.
11.1.1. You are responsible for ensuring that any Storage Fees paid by direct transfer are correctly identified, and We will have no obligation to You or be indemnified by You if We take actions to enforce the Agreement (including the sale of Goods) as a result of Your failure to identify a payment.
11.2. When you enter your card information, you acknowledge and agree to Self-Storage London charging your card (and any updated cards you supply) for regular payments and outstanding amounts associated with your membership (s). You have the authority to amend or remove your card information at any time by contacting Self-Storage London. All credit card information is stored on file in the secure Stripe payment system for the length of your contract/term unless you request that prior payment methods be deleted from your account information.
12. We may change Our fees at any time by providing You with written notice, and the new fees will take effect on the first Due Date that occurs not less than four weeks following the Date of our notification unless we mutually agree otherwise.
13. Additional costs may be imposed at our sole discretion, mostly for administration or access.
14. When Your Fees are not paid on time, You must pay Us an administrative fee, which is established at Our sole discretion and is subject to change.
15. To the fullest extent permitted by law, the timely Payment of any sums (including interest) owed from You to Us under this Arrangement or any other agreement between You and us (referred to herein as “Your Debt”) is critical to this Agreement.
15.1. Unless explicitly stated differently, this condition is in addition to and does not affect any of our other rights, whether derived from statute or otherwise.
15.2. Prompt Payment of Your Debt is required if You are in arrears.
15.2.1 If applicable, we will be released of any obligations concerning the Goods unless otherwise stated in Condition 45A.
15.2. We may immediately execute the lien indicated below if the Goods are kept exclusively at Your risk.
15.3. After We receive Payment in full for Your Debt, We hold a lien on your Goods until that lien may be exercised, at which point the following conditions take effect:
16. To the extent You have not made prompt Payment of your debt, You authorize us to:
16.1. refusing entry to the goods, Unit, or Site to You or your representatives;
16.2. to check and transport the goods from the Unit to another Unit or Site;
16.3. Some or all of the Goods may be held on to and eventually disposed of.
17. We may sell the Goods and transfer entire ownership to them in the event that Your Debt is not paid quickly, or if You fail to collect the Goods after We have ordered you to do so, or if this Agreement expires or is terminated. We may use the profits of the sale to pay first the expenses incurred by us in the sale and removal and then to pay Your Debt with any remaining funds being held in trust for You. You will not be charged interest on the amount owed by You.